Legal

InfoTrack Contract | Formalising Our Partnership

Our contract model comprises three key components: General Terms + Product Terms + Third Party Terms

Contract

General Terms

Product Terms

Third Party Terms

General Terms

This agreement spans our entire relationship with you and governs your use of all InfoTrack Products and the InfoTrack Platforms.
Current to 31 July 2026 for new Clients and 31 August 2026 for existing Clients
Current from 1 August 2026 for new Clients and 1 September 2026 for existing Clients

Product Terms

These terms apply to your use of specific products and services, and apply in addition to the InfoTrack General Terms. Not all products or services will have special product terms, so check the table of contents for your product.
Current from 26 May 2025 for new Clients and 26 June 2025 for existing Clients

Third Party Terms

These terms are required by our Third Party Suppliers in respect of your use of Third Party Products, and apply in addition to the InfoTrack General Terms. Examples include terms required by the Land Titles Office and other authorities. Not all products or services will have Third Party Terms, so check the table of contents for your product.
Current from 26 May 2025 for new Clients and 26 June 2025 for existing Clients

InfoTrack Connect

This agreement contains the terms and conditions that govern a Supplier’s access to and use of the InfoTrack Connect for the distribution of its products.
Current from 22 April 2025

What are the InfoTrack General Terms?

Your contract with InfoTrack comprises three key elements:

Contract

General Terms

Product Terms

Third Party Terms

The General Terms span our entire relationship with you and govern your use of all InfoTrack Products and the InfoTrack Platforms.

Please see the InfoTrack Contracts page for the new General Terms and a summary of our contract model.

All Products that you order, access or use through your account on the InfoTrack Search Platform are covered by the General Terms as well as any relevant Product Terms and Third Party Terms.

Your use of the InfoTrack Search Platform and any applications within the platform are also covered by the General Terms.

This update will apply to your use of InfoTrack’s Products and your access to the InfoTrack platform, however you do not need to make any changes to your processes.

These changes have been made to refresh and enhance our General Terms, streamlining and clarifying our obligations while ensuring they remain transparent, fair and balanced.

InfoTrack is taking this opportunity to refresh our General Terms. The material changes are summarised below:

  • Streamlined and refreshed: condensed, clearer, easier to navigate.
  • Clause 6.5 (Beta Services): New clause enabling early access to beta products.
  • Clause 14 (Indemnities): Clearer responsibility protections for both parties regarding claims arising from breach or misconduct
  • Clause 15 (Limitation of Liability): Introduces a two-tier liability cap and clarifies exclusions for events outside our reasonable control.
  • Clause 16 (Suspension of Access): Additional grounds on which InfoTrack may suspend access, including for security, legal/regulatory risk, or reputational concerns.
  • Clause 18 (Consequences of Termination): Data retention rules simplified through revised ‘Retained Information’ provisions.
  • Clause 19 (General Provisions): Reorganised force majeure provisions for easier navigation.
  • Clause 20 (Confidentiality): Uplifted for compliance with securities exchange listing rules and IPO-related disclosures.
  • Clause 21 (Privacy): Aligned data breach notification with regulatory standards.
  • Clause 22 (Data Protection & Security): Security obligations now mutual, with security standards updated to ISO 27001:2022.
  • Clause 23 (Client Data): Personal data processing requirements updated to include explicit legal basis requirements.

The new General Terms commence on 1 August 2026 for new Clients and 1 September 2026 for existing Clients. Until then, the current General Terms will remain in effect.

By continuing to use your InfoTrack account and ordering products from us on or after 1 September 2026, you are agreeing to the updated General Terms.

If you do not agree to our new General Terms, you may simply cease using your InfoTrack account at any time before they become effective on 1 September 2026 without the need to provide us with notice. Alternatively, you may elect to close your account before the new General Terms become effective.

You will be asked to accept the new General Terms when you first access your InfoTrack account.

Your MSA continues unchanged. The General Terms do not apply to you.