Braun Bond & Lomas is a specialist law firm with a broad litigation practice, offering expertise across a range of areas including commercial disputes, construction law, professional negligence, employment, insolvency, and regulatory matters. With a strong focus on dispute resolution, the team at Braun Bond & Lomas are no strangers to managing complex legal work efficiently.
We spoke with Chris Sherbourne, Office Manager at Braun Bond & Lomas Lawyers, about how the firm has embraced technology to remove inefficiencies, and how InfoTrack has made a measurable impact.
As Chris explained, the firm is always on the lookout for ways to streamline their processes. One area that stood out was how they handled title searches and billing.
“The way in which we manually charged for title searches was clunky and open to errors occurring,” said Chris.
“It involved a four-step process: one person would order the search, save the details to SharePoint, notify another person to charge the client, and then reconcile each individual payment to LINZ. It wasn’t efficient.”
Since adopting InfoTrack, Braun Bond & Lomas have been able to automate this previously manual workflow.
“Now, all those steps are handled automatically,” Chris said.
“It’s super easy to use, with a lot of intuitive features. Multiple searches can be completed in a single transaction, and it integrates perfectly with LEAP, our Practice Management System. We receive the results quickly, and we only need to deal with one invoice at the end of the month.”
The impact has been immediate and significant. By removing the need for double handling and manual reconciliation, the firm has saved time while reducing the potential for error.
“Using InfoTrack has cut down our double handling of charging disbursements, saving us time and eliminating any possible errors,” Chris noted.
“The automation, from saving search results to charging the client, has been the biggest win.”
Chris also praised the support from the InfoTrack team.
“We had great communication and backup service throughout the process. The team are readily available to answer any queries we had.”
For Braun Bond & Lomas, adopting InfoTrack has not only improved internal workflows, but it’s also helped them focus more on delivering quality legal work by removing administrative burdens.
“It’s been a seamless experience, and the time savings speak for themselves.”
Get in touch with the InfoTrack team to discover how our integrated tools can support your firm, just like we do for Braun Bond & Lomas.
